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Help Desk

Need Help? You've come to the right place!

Website Help Desk

Please review the trouble shooting tips below to help you login to our website

In most cases, your Username/Login will be your business email address. If your email is not accepted, please click on retrieve password and there you can also request your Username. You will receive an email with instructions to reset your password and/or Username.

If you’ve previously had any activity (attended an event) or are a member of the Insights Association, an account already exists for you. Be sure to use your business email and/or the email that is associated with your account. If your email is not located via the "forgot Username" process, please proceed to "Create an Account".

Be sure to check your Junk/Spam folder and/or your privacy settings to be sure you can receive the password email. Contact your IT department for any concerns with receiving our emails.

Technical Support Request

Need more assistance?

Request Technical Support 

If you are experiencing trouble with the website and/or login, please complete the form below. We will follow up as soon as possible to assist with a solution.