1. Error: "Email does not exist" (but you know you have an account)
- Open your browser settings or preferences.
- Go to
Autofill or
Saved Passwords/Usernames.
- Delete any saved entries for the Insights Association website.
- Return to the IA Login Page and enter your credentials manually.
2. Error: "An account already exists with this email"
This means you are already in our system. Click
Forgot Password to reset your password.
Tip: Try typing your email and password manually instead of relying on autofill. Sometimes browsers insert outdated or incorrect login details.